Example Confirming a Service and Requsting a Service

   Confirming a Service

Dear Jenna,
Thank you for choosing Bali Hotel as home away from home. It is our pleasure to confirm your reservation. Please don’t hesitate to contact us with any changes.
RESERVATION DETAIL
Confirmation Number: 1385609
Guest Name: Royhan Ahmad Farros Alghifari
Arrival Date: February 5th, 2013
Departure Date: February 7th, 2013
Room Type: Deluxe Room
Rate: $123 on February 5th-7th, 2013
POLICIES
Cancellation: Cancellation without penalty is required by 4.00 p.m WITA on Wednesday 3th, 2013
Check in time: 3.00 p.m
Check out time: 12 noon
Room Tax: 10%
Overnight & valid parking: $ 25.00 per day
CONTACT INFORMATION
Main Number: 0321-898656
Reservation Number: 0321-898655
Conclerge Number: 0321-898665
Website: http://balihotel.com

We are offering special rate to upgrade your room. Contact the Bali Hotel to request an upgrade (upgrade is based on availability). Reservation contact info bali_hotel@yahoo.co.id or 0321-898655.

Your reservation is guaranteed for late arrival. Should you wish to cancel, please do two days prior to your arrival to avoid the one night’s room charge for late cancellation. If we can assist you in making advance reservation at our restaurant, we are happy to help. Please feel free to contact us directly at ask@balihotel.com for any requests you may have during your stay in Bali. We look forward to welcoming you to The Bali Hotel, Denpasar.

Best Regards,                          

signature

Aliya Latansina Awamira
Director of Revenue

         Requsting a Service

To,
Mr. Andy Anderson,
CEO,
ABC Caterers,
67-H, May Villa,
Date: 3.7.14
Dear Mr. Anderson,

I am writing this letter on behalf of XYZ Corporation to inform you that we would like to have your catering service for our upcoming business conference which is to be held on 15^th July, 2014 at the Park Avenue conference hall in London.

Because we are not much aware of the variety of services that you offer we would be glad if you inform us about your various meal plans and services. We are highly interested in hiring your services for our conference with the hope to get nothing but the best.

As we keep hosting several events throughout the year, we often need a good catering company that can manage our needs and we would be pleased to offer you our yearly contract once we are satisfied with your services at this event.

Kindly contact us immediately with your plans and offers that matches up to our needs. You can reach us at 555-892-567. We look forward to working with you.

Sincerely,

Danny Brown

XYZ Corporation