Bahasa Inggris Bisnis 2

 

Business Phone Call

Dialog 1.

A : Good Morning,ABC company here, Can I help you?

B : Could I speak to Mr.Steven Wiliam, Please!

A : Who is calling?

B : My name is Alexander.

A : Could you please spell your name?

B : Sure, it’s A-L-E-X-A-N-D-E-R

A : Okay, please hold and second i’ll transfer your call.

.................

C : Hello

B : Is this Mr.Steven Wiliam?

C : Sure,I am Mr.Steven Wiliam.

B : How are you doing?

C : I am doing assignment great,Thank.

B : Thanks for returning my call.I couldn’t figure out why the ending  balance on fiscal year 2014 didn’t match the beginning balance on of 2015.

( Five minutes)

C : When I checked, it was matcing.How much is the difference?

B : The amount is exactly $ 46,000

C : oh.I know what the problem is.We opened another bank account at the end of fiscal year 2014.I might not have included the new bank statement when I sent over the information.

B : That makes sense.I’m just glad it wasn’t  out of my miscalculation.Can you sent over the statements?I should be done by end of day since everything looks good.

C : Sure.I’ll fax them  to you immediately.Is 555-123-45678 the number fax it is?

B : Yes.That is the correct number.

C : i’ll do it right now.

B : thank you for you help

C : I should have sent them over to you the first time.I apologize for that.

B : No problem

C : Thank You

B : Thank You,Bye

C : Bye

Dialog 2

A : Hello,ABC Company.

B : Hello,this is Mr.Steven William consult,May I speak with Alexander,Please?

A : Sorry,I think his line is busy.Do you want to leave a message?

B : Sure.Can you help Alex call me back when he is available? My name again is steven, and he can reach me 555-426-1905

A : it’s Steven 555-426-1905.Can i tell him what this is regarding?

B : He sent over fax and the last page didn’t print out.I will need for him to resend the fax to me.

A : i’ll let him know.

B : Thank you

A : Thank you for calling ABC

B : Good Bye

A : Good Bye too.

Dialog 3

A : Microsoft, this is Steve.
B : Hi Steve, this is Richard from Third Hand Testing. I'm calling in regards to the MSN assignment. Do you have a minute to answer a couple of questions?
A : Sure. What can I help you with?
B : We originally agreed on 5 testing procedures, but our program manager received a mail indicating 4 testing procedures. Is 4 the correct number?
A : Yes it is. We found that we can do the last one here.
B : Great. Does the timeline change because we reduced one of the testing procedures?
A : We don't have to change the timeline. Our original timeframe was very aggressive.
B : That makes our job a little easier.
A : Do you have any other questions?
B : No. That's all I had. Thanks for your time.
A : No problem.
B : Ok. Good bye.
A : Bye.

 Appoitment Dialogue.
Anna  :  Hi Bella, Where did you go last night? I saw you in hurry driving your car.
Bella  :  Hi Anna, Oh last night I had an appointment with my little sister to attend her birthday party.
Anna  :  Hmm, that’s why you were in hurry last night.
Bella   : Yup, you’re right. Anyway. Where are you going now?
Anna   : I am going to Husada hospital to make an appointment with Dr Annabel to check my eyes.
Bella   : Get well soon Anna, anyway have you heard about the Adele concert in Bandung next week?
Anna  :  Of course I have. She’s my favorite singer, hehe. Do you want to attend her concert?
Bella   :  I do but if you accompany me.
Anna  :   Ok. I need to check my weekly schedule to we whether we can go or not. I’ll call you later.
Bella   :  Yup, I am waiting Anna..

APPOITMENT LETTERS

PT JAYA INTERNAL BUANA

Batu Ampar Street No.34

Cirebon

April 11^st , 2014

The Director PT Jaya Sejahtera

Prambanan Street No.23,Cirebon

Dear Mr. Luntungan Wijaya

            Director PT Jaya Internal Buana, Mr. Mark Harper want to discuss about our bussines matter. I want to make a appointment schedule with Mr. Luntungan on Saturday,April 12^nd.  At 11 am, place : Grand Hyat Hotel, Plaza Indonesia. The discuss about our new product and cooperation with your company.

I hope you can attend in that schedule, because the result of this meeting will be report to the cental company in London , Monday,April 14^th.

I am waiting for a reply from you to approve it or not, thank you.

 

                                                                                                            Yours Sincerely,

                                                                                                            Sucikhatin

                                                                                                            Secretary

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